Whatsup From Slowboy??!!!

CVD · 05-09-2007

For SBR in general, it's obvious you didn't show up here to be social, but rather as a vendor in order to reach potential customers. Given your conduct in this thread, JUSTIFIED OR NOT, I think that chance has come and gone.

At this point it seems you are here just for the sake of arguing/clearing your name, which is simply not going to happen in the eyes of this community so long as you continue to act as if previous mistakes by your business are not your fault for whatever reason.

Chris

- I would say 'welcome' but that's clearly not the purpose of my post.

SBR Joe · 05-09-2007

Quote:

Originally Posted by CVD

For SBR in general, it's obvious you didn't show up here to be social, but rather as a vendor in order to reach potential customers. Given your conduct in this thread, JUSTIFIED OR NOT, I think that chance has come and gone.

At this point it seems you are here just for the sake of arguing/clearing your name, which is simply not going to happen in the eyes of this community so long as you continue to act as if previous mistakes by your business are not your fault for whatever reason.

Chris

- I would say 'welcome' but that's clearly not the purpose of my post.

Its because of people like you that we cant be social because we get bashed liek no other. Sorry. But im pretty sure our intent for this website was to maybe attract more customers and do what is in our power, right now to make people happy. I cant change anyones views though....like i had previously stated.

Joe
SBR

SBR INC · 05-09-2007

Quote:

Originally Posted by CVD

For SBR in general, it's obvious you didn't show up here to be social, but rather as a vendor in order to reach potential customers. Given your conduct in this thread, JUSTIFIED OR NOT, I think that chance has come and gone.

At this point it seems you are here just for the sake of arguing/clearing your name, which is simply not going to happen in the eyes of this community so long as you continue to act as if previous mistakes by your business are not your fault for whatever reason.

Chris

- I would say 'welcome' but that's clearly not the purpose of my post.

No - we are here becuase we "thought" it was a great little forum, when Jason introduced himself we were attacked.

I would like to know how you would handle it personally, I mean really.

P.S. - everyone makes mistakes - we are not perfect - only one person was and he is not with us anymore

Mike Huml
SBR Inc.

**JET** · 05-09-2007

Quote:

Originally Posted by SBR INC

No - we are here becuase we "thought" it was a great little forum, when Jason introduced himself we were attacked.

I would like to know how you would handle it personally, I mean really.

P.S. - everyone makes mistakes - we are not perfect - only one person was and he is not with us anymore

Mike Huml
SBR Inc.

So you be a man and say "sorry, I know we had problems in the past. It was my responsibility as the owner to monitor my employees and I didn't do that enough. We have been taking serious strives to fix this problem and have gotten rid of several employees and added new ones who are working out much better."

That is how a real business person does it. You cannot erase the past, you just have to deal with it the best you can. Even if it was Craigr's fault, he was still representing your company, therefore it all comes back to you. Quit playing the blame game and take responsibility for your company.

SBR INC · 05-09-2007

Quote:

Originally Posted by JET

So you be a man and say "sorry, I know we had problems in the past. It was my responsibility as the owner to monitor my employees and I didn't do that enough. We have been taking serious strives to fix this problem and have gotten rid of several employees and added new ones who are working out much better."

That is how a real business person does it. You cannot erase the past, you just have to deal with it the best you can. Even if it was Craigr's fault, he was still representing your company, therefore it all comes back to you. Quit playing the blame game and take responsibility for your company.

Not to bad until the last sentance.

I understand no one makes mistakes -

I am not a sugar coater sir - never have been - never will be. If people cannot call me to discuss things - I cannot help them. I am not going to sit here and tell you how sorry I am and beg for your business - I am not that person.

Do you run a company?

Mike Huml
SBR Inc.

**Kracka** · 05-09-2007

Quote:

Originally Posted by SBR INC

Do you run a company?

Mike Huml
SBR Inc.

If you actually cared about becoming a part of this community you would have taken the time to notice JET has his own section on this board since he is a paying sponsor/vendor.

**JET** · 05-09-2007

Quote:

Originally Posted by SBR INC

Not to bad until the last sentance.

I understand no one makes mistakes -

I am not a sugar coater sir - never have been - never will be. If people cannot call me to discuss things - I cannot help them. I am not going to sit here and tell you how sorry I am and beg for your business - I am not that person.

Do you run a company?

Mike Huml
SBR Inc.

Yes I do run my own company. I was also the technical support manager for 4 years, of a company much larger than yours. I dealt with the calls, I know how it goes. I also went to college for Business Adm. You don't have to sugar coat things, but at least own up to your mistakes. I have made mistakes in my company and have taken care of them and made it right. One didn't come out perfect, but noone was really unhappy.

The key to a good company is how you deal with the problems that WILL arise. If a problem happens, you need to do your best to fix the problem with the customer.

You also keep saying that you weren't notified of the problems. In my case (probably 3 years ago) I had left several messages for you and talked to you 3 times. You did nothing the first 2 times.

SBR INC · 05-09-2007

Quote:

Originally Posted by JET

Yes I do run my own company. I was also the technical support manager for 4 years, of a company much larger than yours. I dealt with the calls, I know how it goes. I also went to college for Business Adm. You don't have to sugar coat things, but at least own up to your mistakes. I have made mistakes in my company and have taken care of them and made it right. One didn't come out perfect, but noone was really unhappy.

The key to a good company is how you deal with the problems that WILL arise. If a problem happens, you need to do your best to fix the problem with the customer.

You also keep saying that you weren't notified of the problems. In my case (probably 3 years ago) I had left several messages for you and talked to you 3 times. You did nothing the first 2 times.

I am a very fair guy - if I honestly did nothing - then chances are it was not our fault.

Case in point - a customer from Germany emailed a bitch list this morning about things missing from his order - and left bad feedback for us on his forum - before he even spoke to anyone here.

Guess what? We take pictures of all over seas orders as they are being packed - sent them to the customer - and he said "oh - yea I found them in the box"..... and stuff like this happens daily - now - who is wrong in this situation? If I had not had pictures - it would be my wife's word (who handles all over seas orders) vs. his. If I had not had pictures - I would have been both the bad guy and sending him free parts.

Mike Huml
SBR Inc.

**JET** · 05-09-2007

Quote:

Originally Posted by SBR INC

I am a very fair guy - if I honestly did nothing - then chances are it was not our fault.

Mike Huml
SBR Inc.

There is that same attitude, it isn't my fault! You lost my fucking payment receipt and noone would look into it further. You sat on $600 of mine for 2 weeks while my car was down. Sorry, that must have been my fault. You guys are hopeless, I am done with this thread.