Whatsup From Slowboy??!!!

[MATCHBX]

Originally Posted by SBR INC

Quiz!


Is 1% mad - failure, or success?

Mike Huml
SBR Inc.

If they are mad with your customer service, failure.

If they are mad with product, maybe not failure but can be addressed to not cause mad customers because of poor customer service.

We had a motto at our old shop;

"We carry many items but only one product, service."

This was from a shop that serviced over 3/4 of the hydraulic repairs in Norway with no advertising money spent and only 3 people working the business.