Whatsup From Slowboy??!!!

[A//// Guy]

Getting defensive and acting superior to all your customers is not a good trait. Not sure whatever happened to customers are usually right...

You shouldn't have to ask for an invoice number, maybe if it was taken care of correctly in the first place or handled better from the start of a problem, all these members with bad experiences wouldn't be so negative.

[SBR Joe]

WHOOOOOOOO!!!!! BRINGIN THE "TUNERS" BACK!!!!!


Joe
SBR

[SBR INC]

Originally Posted by M/// Guy

Getting defensive and acting superior to all your customers is not a good trait. Not sure whatever happened to customers are usually right...

You shouldn't have to ask for an invoice number, maybe if it was taken care of correctly in the first place or handled better from the start of a problem, all these members with bad experiences wouldn't be so negative.

My point - thank you.

If I do not know of a problem - I cannot help.

Also - the customer is always right is BS - because that is just not true. If everyone followed that theory no one in the US would be in business - we would have all gave away the farm.

As for my attitude - you have no right to judge - read the first page - how would you have acted?

Sign me up for your course on how to run a business - I would be glad to have you out to talk to everyone here - and can even pay you for your time!

Mike Huml
SBR Inc.

[AJ]

Originally Posted by SBR INC

My point - thank you.

If I do not know of a problem - I cannot help.

Also - the customer is always right is BS - because that is just not true. If everyone followed that theory no one in the US would be in business - we would have all gave away the farm.

As for my attitude - you have no right to judge - read the first page - how would you have acted?

Sign me up for your course on how to run a business - I would be glad to have you out to talk to everyone here - and can even pay you for your time!

Mike Huml
SBR Inc.

He'll go if you employ any hot Asians. I don't even think they need to be female. (sorry Peter, I needed to get that in today, and it was either here or MNSC.)

[A//// Guy]

Originally Posted by SBR INC

My point - thank you.

If I do not know of a problem - I cannot help.

Also - the customer is always right is BS - because that is just not true. If everyone followed that theory no one in the US would be in business - we would have all gave away the farm.

As for my attitude - you have no right to judge - read the first page - how would you have acted?

Sign me up for your course on how to run a business - I would be glad to have you out to talk to everyone here - and can even pay you for your time!

Mike Huml
SBR Inc.

Im not telling you how to run your business, thats your call, but if your searching out small mitsu forums and trying to get sponsered, it must not be going so well.

And no the customer is not always right but you have to take that approach when it comes to issues. So far all the problems people have complained about in here are pretty legit, and should have been taken care of. Seems like a couple people even went out of their way trying to call numerous times trying to talk to a "manager." If YOU never heard about these issues then you might want to talk to your staff and tell them to send people that continuosly call about issues to you...

[SBR INC]

Originally Posted by M/// Guy

Im not telling you how to run your business, thats your call, but if your searching out small mitsu forums and trying to get sponsered, it must not be going so well.

And no the customer is not always right but you have to take that approach when it comes to issues. So far all the problems people have complained about in here are pretty legit, and should have been taken care of. Seems like a couple people even went out of their way trying to call numerous times trying to talk to a "manager." If YOU never heard about these issues then you might want to talk to your staff and tell them to send people that continuosly call about issues to you...

Reaching out to small forums seems like a perfectly good way to do business. So, I am not really sure why you have a problem with that?

Some issues may be legit - objects through turbine wheels are not one of them - and you are correct - some of my people may need a talking to - my email and phone # however is on the website - I am not a hard person to find.

Mike Huml
SBR Inc.