Whatsup From Slowboy??!!!

SBR Joe · 05-09-2007

Quote:

Originally Posted by JET

You are supposed to be representing a company with your posts. If I was Mike you would be getting a warning.

Oh, and if you didnt notice....were trying to represent a company that just so happens to be being bashed like a midevil wife in this thread. At this point, theres nothing we can "say or do" to make anyone happy, in this thread at least.

Joe
SBR

YiNYaNg · 05-09-2007

This reminds me of the Skunk2 thread on honda-tech ..lol..

Matt D. · 05-09-2007

Quote:

Originally Posted by SBR Joe

At this point, theres nothing we can "say or do" to make anyone happy, in this thread at least.

Maybe it's time to take a hint.

Based on all of the bad publicity that Slowboy Racing has been given in the DSM world (Tuners, Talk, here, etc.) because of poor products and even worse customer service I never once have even considered looking in SBR's direction when I've been in need of parts. I'll be honest, when I bought the DSM I have now and found that is had an SBR clutch I cringed.

For what it's worth, aside from the random hard to find part and specialty lines/fittings, all of my stuff has been bought locally from this site's sponsors and local shops. Minnesota's DSM community is rather tightly knit, which you've already discovered.

SBR Joe · 05-09-2007

Quote:

Originally Posted by Matt D.

Maybe it's time to take a hint.

Based on all of the bad publicity that Slowboy Racing has been given in the DSM world (Tuners, Talk, here, etc.) because of poor products and even worse customer service I never once have even considered looking in SBR's direction when I've been in need of parts. I'll be honest, when I bought the DSM I have now and found that is had an SBR clutch I cringed.

For what it's worth, aside from the random hard to find part and specialty lines/fittings, all of my stuff has been bought locally from this site's sponsors and local shops. Minnesota's DSM community is rather tightly knit, which you've already discovered.

I cannot change anyones opinion if they do not want me too, all i can do is my job.

Joe
SBR

**JET** · 05-09-2007

Quote:

Originally Posted by SBR Joe

I cannot change anyones opinion if they do not want me too, all i can do is my job.

Joe
SBR

And your job is to represent your company, which you have done a horseshit job of so far on here. I was one of the people that have had an issue with SBR in the past, Craigr was the main person, but I also talked to Mike 3 times before it finally got straightened out. I had several good transactions before that, but that one was handled very poorly on SBR's end. It only takes one bad transaction to spoil a customer. I understand mistakes happen and I am a very understanding person, but the attitude at SBR always seems to be that you guys are right (like the turbo post farther ahead in the thread). The customer should be right until proven wrong, you can't just say they are wrong without seeing all of the facts first.

SBR Joe · 05-09-2007

Quote:

Originally Posted by JET

And your job is to represent your company, which you have done a horseshit job of so far on here. I was one of the people that have had an issue with SBR in the past, Craigr was the main person, but I also talked to Mike 3 times before it finally got straightened out. I had several good transactions before that, but that one was handled very poorly on SBR's end. It only takes one bad transaction to spoil a customer. I understand mistakes happen and I am a very understanding person, but the attitude at SBR always seems to be that you guys are right (like the turbo post farther ahead in the thread). The customer should be right until proven wrong, you can't just say they are wrong without seeing all of the facts first.

Ok, well if we start a thread...and the gheyness of bashing is brough on by EVERYONE ELSE, what good does is it if i come in here all peachy keen and not say what i think when theres a handfull of ppl just talking shit? I do my job. PERIOD. If the opinions are based on past experienceces..well sorry, but things have changed a lot around here, including the employees. If you had beef with Cragger...i dont care...and it doesnt matter because hes not here anymore. I myself liked cragger and dealt only with him before i started here.That has nothing to do with NOW though. If anyone would like to give us another chance, call us up and we will do what we can to make you experience worth while...if you still say fuck SBR, then im sorry, i can not help you.

Joe
SBR

**Kracka** · 05-09-2007

Quote:

Originally Posted by SBR Joe

If you had beef with Cragger...i dont care...and it doesnt matter because hes not here anymore.

You should care because he represented the company and now you should be trying to clean up his mess i.e. SBR's image. Say for example you go to a new restaurant and get a terrible meal. Are you going to steer clear of that place in the future or will you call ahead and ask if a new cook is in the kitchen?

SBR Joe · 05-09-2007

Quote:

Originally Posted by S2kracka

You should care because he represented the company and now you should be trying to clean up his mess i.e. SBR's image. Say for example you go to a new restaurant and get a terrible meal. Are you going to steer clear of that place in the future or will you call ahead and ask if a new cook is in the kitchen?

Theres nothing i can do but offer my help...i cant wave a magic wand to make ppl call me to get stuff when they werent happy with Cragger. As for the restaraunt example...not bad...but i have got shitty meals from a restaurant and have gone back again. Im a sucker for second chances.....

Joe
SBR

SBR INC · 05-09-2007

Quote:

Originally Posted by S2kracka

You should care because he represented the company and now you should be trying to clean up his mess i.e. SBR's image. Say for example you go to a new restaurant and get a terrible meal. Are you going to steer clear of that place in the future or will you call ahead and ask if a new cook is in the kitchen?

So - if someone had a "beef" with Craig'r - call me!

Mike Huml
SBR Inc.

SBR INC · 05-09-2007

Quote:

Originally Posted by JET

And your job is to represent your company, which you have done a horseshit job of so far on here. I was one of the people that have had an issue with SBR in the past, Craigr was the main person, but I also talked to Mike 3 times before it finally got straightened out. I had several good transactions before that, but that one was handled very poorly on SBR's end. It only takes one bad transaction to spoil a customer. I understand mistakes happen and I am a very understanding person, but the attitude at SBR always seems to be that you guys are right (like the turbo post farther ahead in the thread). The customer should be right until proven wrong, you can't just say they are wrong without seeing all of the facts first.

Always innocent until proven guilty - so send the pictures to ten turbo shops - ask them what happened - report their responses.

9 out of 10 will be "something went through the wheel", especially if they think it was one of their own turbos.

Sorry it took so long to take care of you - always here though!

Mike Huml
SBR Inc.

MATCHBX · 05-09-2007

Quote:

Originally Posted by SBR INC

Always innocent until proven guilty - so send the pictures to ten turbo shops - ask them what happened - report their responses.

9 out of 10 will be "something went through the wheel", especially if they think it was one of their own turbos.

Sorry it took so long to take care of you - always here though!

Mike Huml
SBR Inc.

Which is exactly why I said you have to look at it objectively for your customers sake. Your guy says he owns up to any mistakes that he makes, that's good. I do the same at my job. It's unfortunate that many companies take the stanse of "it'snot our fault until you prove it's our fault."

Matt D. · 05-09-2007

Quote:

Originally Posted by SBR Joe

I cannot change anyones opinion if they do not want me too, all i can do is my job.

Joe
SBR

Then it's time for more wrenching and less internet usage. Let your boss attempt to repair his own image, you guys are doing him more harm than good.

SBR Joe · 05-09-2007

Quote:

Originally Posted by Matt D.

Then it's time for more wrenching and less internet usage. Let your boss attempt to repair his own image, you guys are doing him more harm than good.

My job is to sell...not wrench.

Joe
SBR

Matt D. · 05-09-2007

Quote:

Originally Posted by SBR Joe

My job is to sell...not wrench.

Joe
SBR

You're doing a terrible job of selling your company to us.

What is appalling throughout this now 14 page thread is that everyone from SBR seems oblivious to the fact that the complaints about SBR are extremely abundant, and if a DSMer knows of you guys chances are they will all say the same thing: SBR sucks. I do not recall once hearing or reading anything good about SBR's products or customer service other than the one small experience JET mentioned previously in this thread. I would suggest that you first attempt to fix your reputation on the larger fronts (Tuners, Talk, etc.) before pissing off more smaller, local forums like this one.

SBR Joe · 05-09-2007

Quote:

Originally Posted by Matt D.

You're doing a terrible job of selling your company to us.

What is appalling throughout this now 14 page thread is that everyone from SBR seems oblivious to the fact that the complaints about SBR are extremely abundant, and if a DSMer knows of you guys chances are they will all say the same thing: SBR sucks. I do not recall once hearing or reading anything good about SBR's products or customer service other than the one small experience JET mentioned previously in this thread. I would suggest that you first attempt to fix your reputation on the larger fronts (Tuners, Talk, etc.) before pissing off more smaller, local forums like this one.

Looks like you were already sold before this whole thing started.

joe
SBR

**Kracka** · 05-09-2007

Quote:

Originally Posted by SBR Joe

My job is to sell...not wrench.

Joe
SBR

Have you sold a single thing to anyone on this board this week? For the amount of time you've spent here, I sure hope so.

SBR Joe · 05-09-2007

Quote:

Originally Posted by S2kracka

Have you sold a single thing to anyone on this board this week? For the amount of time you've spent here, I sure hope so.

yup..about 10 min ago....his user name is Crazy Skier, nice kid.

Joe
SBR

**JET** · 05-09-2007

Quote:

Originally Posted by Matt D.

Then it's time for more wrenching and less internet usage. Let your boss attempt to repair his own image, you guys are doing him more harm than good.

Yep, before you came on here 75% of the board wouldn't have ordered from you. Now since you are acting like asshats, none of us will! There is a great marketing strategy.

SBR INC · 05-09-2007

Quote:

Originally Posted by JET

Yep, before you came on here 75% of the board wouldn't have ordered from you. Now since you are acting like asshats, none of us will! There is a great marketing strategy.

Since you run your own business, you should know it does not look good when you talk bad about another business.

Since you are giving me tips, there is my freebie to you - the next one will cost you!

Mike Huml
SBR Inc.

SBR Joe · 05-09-2007

Quote:

Originally Posted by JET

Yep, before you came on here 75% of the board wouldn't have ordered from you. Now since you are acting like asshats, none of us will! There is a great marketing strategy.

Seems to me JET you are the only one still acting like a PMS ing cheerleader. i could at this point give a FUCK what you have to say, its everyone else that i would like to help, i would have helped you but you cant seem to shut up. Like i said, im not a dick, but i wont sit here and take shit from someoen on the level your at.

Joe
SBR