Whatsup From Slowboy??!!!

[SBR Joe]

Originally Posted by SpyderGST

I guess this one did sting a bit as it didn't get a single response. SBR Joe, you have something say about everything (although it appears you are a 6 year old), what are your thoughts on this?

Nothing to say really, it is what it is. And those were probably made prior to all the changes we had to make to try and get things rolling in the right direction. Also, the majority of them were probably the stem from a simple mistak that got blown way out..im not making excuses, it just seems like one little thing, and people like to turn it into a WWIII event. But who am i to say.


Joe
SBR

[Kevin 1G Drummer]

Originally Posted by SBR Joe

Nothing to say really, it is what it is. And those were probably made prior to all the changes we had to make to try and get things rolling in the right direction. Also, the majority of them were probably the stem from a simple mistak that got blown way out..im not making excuses, it just seems like one little thing, and people like to turn it into a WWIII event. But who am i to say.


Joe
SBR

There it is again. Laying blame on other people.

[SBR Joe]

Originally Posted by Kevin_1G_Drummer

There it is again. Laying blame on other people.

I would expect that answer from you because you are the kind of person that would be the one to compplain to the BBB because you ordered a silicone reducer that was on backorder from the manufacturer and you blow up on us like its our fault it took 3 weeks to get it.


Joe
SBR

[HiImBrian]

Originally Posted by SBR Joe

I would expect that answer from you because you are the kind of person that would be the one to compplain to the BBB because you ordered a silicone reducer that was on backorder from the manufacturer and you blow up on us like its our fault it took 3 weeks to get it.


Joe
SBR

That reminds me...I need a silicone reducer!

[Kracka]

Originally Posted by SBR Joe

I would expect that answer from you because you are the kind of person that would be the one to compplain to the BBB because you ordered a silicone reducer that was on backorder from the manufacturer and you blow up on us like its our fault it took 3 weeks to get it.


Joe
SBR

Did you bother to tell the customer it was on back-order for so long and offer to refund their money? This is something the customer should have been notified of immediately after placing the order.

[SBR Joe]

Originally Posted by S2kracka

Did you bother to tell the customer it was on back-order for so long and offer to refund their money? This is something the customer should have been notified of immediately after placing the order.

Yes..this was just an example but has happend in the past. We get an ETA from the vendor, we tell it to the customer, and then something happens where the vendor cannot get it to us for another period of time... once agian, not blaming anyone or making excuses, just telling it how it is. When this happens it obviously falls on us beings we are the ones directly involved since WE sold the product. Everyone just needs to understand a bit more in situations like these and not explode on us. We get just as pissed as teh customer if we are told one thing from a vendor and another thing happens..it (obviously) looks bad on our part. We do probably have one of the bigger inventories in the business, but we dont have everything all the time. This is a big issue with alot of the complaints. We do everything in out power to get products to customers ASAP. If we have it in stock...it usually gets shipped the same day its ordered..at the latest the next. If we lived in a perfect world, we would have every name brand item on teh website in stock..but thats just not realistic.


Joe
SBR

[Kevin 1G Drummer]

Originally Posted by SBR Joe

I would expect that answer from you because you are the kind of person that would be the one to compplain to the BBB because you ordered a silicone reducer that was on backorder from the manufacturer and you blow up on us like its our fault it took 3 weeks to get it.


Joe
SBR

You obviously know nothing about me.

[SBR Joe]

Originally Posted by Kevin_1G_Drummer

You obviously know nothing about me.

Ditto.......



Joe
SBR

[JET]

Originally Posted by SBR Joe

Ditto.......



Joe
SBR

But you were making accusations about what kind of person he is, he didn't do that about you.

[slowdsm2]

Originally Posted by SBR Joe

Ditto.......



Joe
SBR

You work at SBR, that alone tells us all we need to know about you.

[SBR Joe]

Originally Posted by slowdsm2

You work at SBR, that alone tells us all we need to know about you.

Ok...in that case...since you are Mist Styles nut swinger...it telle me teh same thing.




Joe
SBR